Terms & Conditions

Welcome to AlZahid Electra. By using our website or purchasing our products (refrigerators, freezers, washing machines), you agree to the following terms and conditions:

1. Definitions

• “Store” or “We”: Refers to AlZahid Electra.
  
  

• “Customer”: Any person purchasing or using our products through the website.
  
  

• “Products”: All electrical appliances manufactured or distributed by AlZahid Electra.
  
  

2. Terms of Use

• Customers must use the website in compliance with the laws and regulations of the Kingdom of Saudi Arabia.
  
  

• The website may not be used for any unlawful purposes or unauthorized commercial activities.
  
  

3. Pricing & Payment

• All prices displayed include VAT unless stated otherwise.
  
  

• Payments are accepted through authorized electronic payment methods (Mada, Visa, MasterCard, Bank Transfer).
  
  

• The store reserves the right to change prices or promotions at any time without prior notice.
  
  

4. Shipping & Delivery

• Orders are shipped according to the Shipping & Delivery Policy published on the website.
  
  

• Delivery times may vary depending on the city and product size.
  
  

5. Return & Exchange

• The Return & Exchange Policy applies as published on the website.
  
  

• Customers must check the product upon delivery before signing the receipt.
  
  

6. Warranty & Maintenance

• Products are covered by a warranty against manufacturing defects as per the warranty policy.
  
  

• Warranty does not cover misuse, incorrect installation, or operation using non-compliant power sources.
  
  

7. Data Protection

• We are committed to protecting customer data in accordance with the Privacy Policy published on the website.
  
  

8. Limitation of Liability

• The store shall not be liable for damages resulting from misuse of the product or failure to follow installation and operation instructions.
  
  

• In all cases, the store’s liability shall not exceed the value of the disputed product.
  
  

9. Intellectual Property

• All content displayed on the website (texts, images, designs, trademarks) is owned by AlZahid Electra and protected under Saudi intellectual property laws.
  
  

10. Amendments

• AlZahid Electra reserves the right to amend these terms and conditions at any time.
  
  

• Any amendments become effective immediately upon being published on the website.
  
  

11. Governing Law & Jurisdiction

• These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia.
  
  

• Any disputes shall be resolved by the competent judicial authorities within the Kingdom.